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This Cookie Policy was last updated on June 17, 2021 and applies to citizens and legal permanent residents of the European Economic Area.

1. Introduction

Our website, https://www.stemaudio.com (hereinafter: "the website") uses cookies and other related technologies (for convenience all technologies are referred to as "cookies"). Cookies are also placed by third parties we have engaged. In the document below we inform you about the use of cookies on our website.

2. What are cookies?

A cookie is a small simple file that is sent along with pages of this website and stored by your browser on the hard drive of your computer or another device. The information stored therein may be returned to our servers or to the servers of the relevant third parties during a subsequent visit.

3. What are scripts?

A script is a piece of program code that is used to make our website function properly and interactively. This code is executed on our server or on your device.

4. What is a web beacon?

A web beacon (or a pixel tag) is a small, invisible piece of text or image on a website that is used to monitor traffic on a website. In order to do this, various data about you is stored using web beacons.

5. Cookies

5.1 Technical or functional cookies

Some cookies ensure that certain parts of the website work properly and that your user preferences remain known. By placing functional cookies, we make it easier for you to visit our website. This way, you do not need to repeatedly enter the same information when visiting our website and, for example, the items remain in your shopping cart until you have paid. We may place these cookies without your consent.

5.2 Statistics cookies

Because statistics are being tracked anonymously, no permission is asked to place statistics cookies.

5.3 Marketing/Tracking cookies

Marketing/Tracking cookies are cookies or any other form of local storage, used to create user profiles to display advertising or to track the user on this website or across several websites for similar marketing purposes.

6. Placed cookies

WooCommerce

Functional

Usage

We use WooCommerce for webshop management. Read more

Sharing data

This data is not shared with third parties.

Functional

Name
wc_cart_hash_*
Retention
session
Function
Store items in shopping cart
Name
woocommerce_items_in_cart
Retention
session
Function
Store items in shopping cart
Name
woocommerce_cart_hash
Retention
1 day
Function
Store items in shopping cart
Name
wp_woocommerce_session_*
Retention
session
Function
Store performed actions on the website
Name
wc_cart_created
Retention
session
Function
Store performed actions on the website
Name
wc_fragments_*
Retention
persistent
Function

WP Engine

Functional, Statistics, Marketing/Tracking, Purpose pending investigation

Usage

We use WP Engine for website hosting. Read more

Sharing data

For more information, please read the WP Engine Privacy Statement.

Functional

Name
wpe_is_consent_required
Retention
session
Function

Statistics

Name
__utmzz
Retention
8 months
Function

Marketing/Tracking

Name
__utmzzses
Retention
session
Function

Purpose pending investigation

Name
rtk_gdpr_c
Retention
session
Function
Name
rtkuuid
Retention
session
Function
Name
rtk_gdpr_a
Retention
session
Function
Name
rtk_p
Retention
session
Function
Name
rtk_sid
Retention
session
Function
Name
rtk_rps
Retention
session
Function
Name
rtk_sat
Retention
session
Function

Bing Ads

Marketing

Usage

We use Bing Ads for advertising. Read more

Sharing data

For more information, please read the Bing Ads Privacy Statement.

Marketing

Name
_uetsid
Retention
1 day
Function
Store and track visits across websites
Name
_uetvid
Retention
13 months
Function
Store and track visits across websites

HubSpot

Marketing/Tracking, Purpose pending investigation, Preferences, Functional

Usage

We use HubSpot for marketing automation (automated email marketing). Read more

Sharing data

For more information, please read the HubSpot Privacy Statement.

Marketing/Tracking

Name
hubspotutk
Retention
13 months
Function
Store and track a visitor's identity

Purpose pending investigation

Name
__hssrc
Retention
session
Function
Name
__hssc
Retention
Function
Name
__hstc
Retention
Function
Name
hs-messages-hide-welcome-message
Retention
1 day
Function
Name
__hs_opt_out
Retention
13 months
Function

Preferences

Name
messagesUtk
Retention
13 months
Function
Store browser details
Name
__hsmem
Retention
1 week
Function
Store logged in users
Name
hs-messages-is-open
Retention
30 minutes
Function
Store if a message has been shown

Functional

Name
*_key
Retention
2 weeks
Function
Store logged in users
Name
hs_ab_test
Retention
session
Function
Store ID's of experiments and sessions for A/B testing
Name
__hs_do_not_track
Retention
6 months
Function
Store 'do not track' signals
Name
__hs_cookie_cat_pref
Retention
6 months
Function
Store cookie consent preferences

GDPR Cookie Consent

Purpose pending investigation, Functional

Usage

We use GDPR Cookie Consent for cookie consent management. Read more

Sharing data

This data is not shared with third parties.

Purpose pending investigation

Name
cookielawinfo-checkbox-*
Retention
Function
Name
cookielawinfo-checkbox-*
Retention
Function

Functional

Name
ct-ultimate-gdpr-cookie
Retention
1 year
Function
Store cookie consent preferences

Google Analytics

Statistics

Usage

We use Google Analytics for website statistics. Read more

Sharing data

For more information, please read the Google Analytics Privacy Statement.

Statistics

Name
_ga
Retention
2 years
Function
Count and track pageviews
Name
_gid
Retention
1 day
Function
Count and track pageviews

Atlassian Jira Servicedesk

Statistics, Purpose pending investigation

Usage

We use Atlassian Jira Servicedesk for customer support management. Read more

Sharing data

This data is not shared with third parties.

Statistics

Name
ajs_anonymous_id
Retention
1 year
Function
Store last visit

Purpose pending investigation

Name
ajs_user_id
Retention
Function
Name
ajs_group_id
Retention
Function

Zopim

Functional

Usage

We use Zopim for chat support. Read more

Sharing data

For more information, please read the Zopim Privacy Statement.

Functional

Name
__zlcmid
Retention
persistent
Function
Store a unique user ID

Automattic

Statistics

Usage

We use Automattic for website development. Read more

Sharing data

For more information, please read the Automattic Privacy Statement.

Statistics

Name
tk_ai
Retention
session
Function
Store a unique user ID

PopUp Builder

Functional

Usage

We use PopUp Builder for popup creation. Read more

Sharing data

This data is not shared with third parties.

Functional

Name
SGPBShowingLimitationDomain*
Retention
session
Function
Store if a message has been shown

Calendly

Functional

Usage

We use Calendly for content creation. Read more

Sharing data

For more information, please read the Calendly Privacy Statement.

Functional

Name
_calendly_session
Retention
session
Function
Store user preferences

Google Adsense

Marketing

Usage

We use Google Adsense for showing advertisements. Read more

Sharing data

For more information, please read the Google Adsense Privacy Statement.

Marketing

Name
google_adsense_settings
Retention
persistent
Function
Provide ad delivery or retargeting

Hotjar

Statistics, Functional, Purpose pending investigation

Usage

We use Hotjar for heat maps and screen recordings. Read more

Sharing data

For more information, please read the Hotjar Privacy Statement.

Statistics

Name
_hjFirstSeen
Retention
session
Function
Store first visit to the site
Name
_hjIncludedInSessionSample
Retention
30 minutes
Function

Functional

Name
_hjSessionUser_*
Retention
session
Function
Name
_hjSession_*
Retention
session
Function

Purpose pending investigation

Name
_hjUserAttributesHash
Retention
Function
Name
_hjHasCachedUserAttributes
Retention
Function

Stripe

Functional

Usage

We use Stripe for payment processing. Read more

Sharing data

For more information, please read the Stripe Privacy Statement.

Functional

Name
__stripe_mid
Retention
1 year
Function
Provide fraud prevention

WooCommerce Pixel Manager

Marketing, Statistics

Usage

Read more

Sharing data

This data is not shared with third parties.

Marketing

Name
wpmMiniCartActive
Retention
session
Function
Store configuration
Name
wpmReferrer
Retention
session
Function
Store referring website

Statistics

Name
wpmFirstPageLoad
Retention
session
Function
Store first visit to the site

PHP

Functional

Usage

We use PHP for website development. Read more

Sharing data

This data is not shared with third parties.

Functional

Name
exp*
Retention
Function
Provide functions across pages
Name
exp*
Retention
Function
Provide functions across pages

Miscellaneous

Purpose pending investigation

Usage

Sharing data

Sharing of data is pending investigation

Purpose pending investigation

Name
wooptpmMiniCartActive
Retention
Function
Name
wooptpmFirstPageLoad
Retention
Function
Name
wooptpmDataLayerCart
Retention
Function
Name
roomDesign
Retention
Function
Name
formstack.analytics.viewed-form.*
Retention
Function
Name
wooptpmReferrer
Retention
Function
Name
li_fat_id
Retention
Function

7. Consent

When you visit our website for the first time, we will show you a pop-up with an explanation about cookies. As soon as you click on "Save Preferences", you consent to us using the categories of cookies and plug-ins you selected in the pop-up, as described in this Cookie Policy. You can disable the use of cookies via your browser, but please note that our website may no longer work properly.

7.1 Manage your consent settings

You have loaded the Cookie Policy without javascript support. On AMP, you can use the manage consent button on the bottom of the page.

8. Your rights with respect to personal data

You have the following rights with respect to your personal data:

  • You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
  • Right of access: You have the right to access your personal data that is known to us.
  • Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
  • If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
  • Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
  • Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.

To exercise these rights, please contact us. Please refer to the contact details at the bottom of this Cookie Policy. If you have a complaint about how we handle your data, we would like to hear from you, but you also have the right to submit a complaint to the supervisory authority (the Data Protection Authority).

9. Enabling/disabling and deleting cookies

You can use your internet browser to automatically or manually delete cookies. You can also specify that certain cookies may not be placed. Another option is to change the settings of your internet browser so that you receive a message each time a cookie is placed. For more information about these options, please refer to the instructions in the Help section of your browser.

Please note that our website may not work properly if all cookies are disabled. If you do delete the cookies in your browser, they will be placed again after your consent when you visit our websites again.

10. Contact details

For questions and/or comments about our Cookie Policy and this statement, please contact us by using the following contact details:

Stem Ecosystem
2552A White Rd, Irvine, CA 92614
United States
Website: https://www.stemaudio.com
Email: customerservice@stemaudio.com
Phone number: (949) 877-STEM

This Cookie Policy was synchronized with cookiedatabase.org on September 26, 2023

2552A White Rd, Irvine, CA 92614
(949) 877-STEM
[email protected]

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© 2023 Stem Audio.    End User Agreement

Want to know what conference room audio should cost? Check out a direct comparison of audio options for the modern office
  • Ecosystem
    • How Stem Works
    • RoomDesign
    • RoomAdapt
    • RoomCheck
    • Remote Management
  • Products
    • Speaker
    • Wall
    • Ceiling
    • Table
    • Control
    • Hub
  • Knowledge Center
    • Case Studies
    • Videos
    • Reference Designs
    • Product Resources
    • FAQ
  • Contact
  • Buy Now
  • Get Started

Learn about Stem's Firmware Update 2.0 with additional product features, enhanced security protocols, and more!